Privacy & Data Protection

PRIVACY POLICY

This Privacy Policy explains how we collect, use, and protect your information when you engage our borehole drilling and water solutions services across Kenya. We are committed to safeguarding your data and maintaining transparency in all interactions.

Last Updated: January 2026

01 Information We Collect

We collect personal details such as name, phone number, email, and project-related information necessary to deliver our services effectively.

02 How Information Is Collected

Data is collected through contact forms, phone calls, emails, and in-person consultations when you engage with our services.

03 Use of Information

Your information is used to provide services, communicate updates, process inquiries, and improve our operational efficiency.

04 Data Storage and Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

05 Sharing of Information

We do not sell or rent your data. Information may only be shared with trusted partners when necessary to complete service delivery.

06 Third-Party Services

We may use third-party tools such as analytics or communication platforms that adhere to strict data protection standards.

07 Cookies and Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality without collecting sensitive personal data.

08 Data Retention

We retain personal information only as long as necessary to fulfill service obligations or comply with legal requirements.

09 Your Rights

You have the right to request access, correction, or deletion of your personal data in accordance with applicable laws.

10 Communication Preferences

You may opt out of receiving marketing or promotional messages at any time by contacting us directly.

11 Data Accuracy

We rely on the accuracy of the information you provide and encourage you to update your details when necessary.

12 Security Breach Protocol

In the unlikely event of a data breach, we will take immediate action and notify affected parties where required by law.

13 Children's Privacy

Our services are not directed at individuals under 18, and we do not knowingly collect data from minors.

14 Policy Updates

This policy may be updated periodically. Continued use of our services implies acceptance of any revised terms.

15 Governing Law

This Privacy Policy is governed by the laws of Kenya, and any disputes shall be handled within Kenyan jurisdiction.